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Metropolis startup and post-testing services

The care in the design of innovative tools for high technological value services is one of the qualifying characteristics that has allowed Metropolis to achieve great results.

The reliability and availability rate of Metropolis solutions has reached high values, such as to allow the management of SLAs (Service Level Agreements) aligned with the requests of the most demanding customers.

The services offered by Metropolis are divided into two broad categories:

startup services and post-testing services .

The startup services are provided from the receipt of the order to the testing of the self-service counters; post-testing services, on the other hand, follow the entire life cycle of the installed system. Post-testing services include: maintenance, collection management and transport of values, as well as online control, supervision and reporting tools that qualify Metropolis' offer.

All the services offered are managed directly by the Metropolis structure or through third-party companies under its direct responsibility.


  • Personalization and characterization

  • Integration with third party software

  • Assistance for site preparation

  • Signage

  • Transport and positioning

  • Training

  • Testing


  • Telemonitoring

  • Help Desk

  • Remote maintenance

  • On site maintenance

  • Management of collection and transport of values

  • Insurance coverage

  • Web-based supervision software

Centri di Assistenza Metropolis

RETROFIT THIRD-PARTY COUNTERS: If you already have self-service counters and want to increase the services offered, we are able to install our software platform also on equipment produced by third parties and manage them with our Services.

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